Customer Experience
Exceptional B2B Customer Experiences
Create delightful customer experiences that build loyalty, increase satisfaction, and drive repeat business through personalized B2B commerce solutions.
Customer Experience Features
Modern B2B customer experience features that make doing business with you effortless and enjoyable.
Personalized Portals
Custom dashboards with customer-specific pricing, products, and content tailored to each business relationship.
Self-Service Capabilities
Empower customers to place orders, track shipments, view invoices, and manage accounts independently.
Mobile-First Design
Responsive, mobile-optimized experiences that work perfectly on any device, anywhere.
Streamlined Ordering
Quick reorder features, bulk ordering, approval workflows, and simplified checkout processes.
Why Customer Experience Matters in B2B
B2B buyers expect the same seamless, intuitive experiences they get as consumers.
86%
of B2B buyers are willing to pay more for great customer experience
5x
higher customer retention rates with excellent customer experience
73%
of B2B buyers want consumer-like purchasing experiences
Account Management
Complete account visibility with order history, invoices, credit limits, and payment status in one convenient dashboard.
Approval Workflows
Built-in approval processes for purchase orders, budget limits, and authorization requirements specific to your business rules.
Quick Reordering
One-click reordering from previous purchases, saved lists, and favorite products to streamline repeat business.
Real-Time Updates
Live inventory levels, shipping updates, and order status notifications keep customers informed throughout the process.
Ready to Transform Your Customer Experience?
Create B2B experiences that delight customers and drive business growth.