Privacy Policy

1. Introduction

IronLink Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ironlinkdigital.com or engage our professional services.

This policy applies to all information collected through our website, services, and any related communications. By using our services, you consent to the data practices described in this statement.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and job title
• Company name and industry
• Business email address and phone number
• Mailing address
• Professional background and requirements
• Communication preferences

Business Information

For service delivery, we may collect:

• Company systems and process information
• Technical requirements and specifications
• Existing technology infrastructure details
• Business workflow and operational data
• Integration and configuration requirements

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website information
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver consulting, development, and integration services
• Communication: Respond to inquiries and provide customer support
• Project Management: Plan, execute, and manage service engagements
• Business Development: Understand client needs and improve our offerings
• Legal Compliance: Meet legal and regulatory requirements
• Marketing: Send relevant business communications (with consent)
• Website Improvement: Analyze usage patterns to enhance user experience

4. Information Sharing and Disclosure

We Do Not Sell Personal Information

We do not sell, trade, or rent your personal information to third parties.

Limited Sharing

We may share your information only in these circumstances:

• Service Providers: With trusted partners who assist in service delivery (under confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety
• Consent: When you have given explicit permission
• Business Transfers: In connection with mergers or acquisitions (with continued protection)

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Secure development practices
• Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to industry best practices.

6. Data Retention

We retain your information only as long as necessary to:

• Provide contracted services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Improve our services (in anonymized form)

Typically, we retain client data for 7 years after service completion unless a longer period is required by law or specified in service agreements.

7. International Data Transfers

If you are located outside our primary jurisdiction, your information may be transferred to and processed in our country of operation. We ensure appropriate safeguards are in place for international transfers, including:

• Adequate protection standards
• Contractual data protection clauses
• Privacy framework compliance

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request information about data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, contact us using the information provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website performance and usage
• Provide relevant content and features
• Measure marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

We may use third-party services for:

• Website analytics (e.g., Google Analytics)
• Marketing automation
• Customer relationship management
• Cloud infrastructure and hosting

11. Children's Privacy

Our services are designed for businesses and professional use. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting an updated policy on our website
• Sending email notifications to active clients
• Providing notice during service interactions

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (though we don't sell information)
• Right to non-discrimination for exercising privacy rights

14. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 8 above. You also have the right to lodge a complaint with a supervisory authority.

15. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to privacy-related inquiries within 30 days.